TOURNAMENT COLLUSION REFUND POLICY

This refund policy is an attachment to the EuroPoker.com Terms of Service and the Ongame Network MTT Multi Account Policy. As such it cannot be reviewed as a stand-alone Policy nor does it overrule these documents in case of confliction. Please read through the above two documents before proceeding.

This Refund Policy covers EuroPoker.com accounts and EuroPoker.com accounts only. Accounts affiliated with other operators within the network will not benefit from it.

This Refund Policy details reimbursement rules in cases of confirmed tournament collusion. The punitive measures enforced upon caught colluders - although mentioned - are regulated by the Ongame Network multi-account Policy.

This policy has been engineered to provide just treatment in the case of cheating being determined in tournaments. All decisions will be made by EuroPoker.com and cannot be overruled. Detailed information regarding our investigations – and the investigations made by the Ongame Network Security Team - will be released at our discretion.

Affected players will be contacted and refunded through Support.

The policy deals with three separate types of tournament collusion; checkdowns, chip dumping and co-op play (multi-accounting).

Checkdown

Checking down can occur when two or more players call an all-in player. On EuroPoker.com it is against the rules and ethics of the game of poker to expressively agree upon this conduct. Equally it is against the rules to suggest such an action. However, merely suggesting it does not equate collusion.

Players found guilty of verbally agreeing to not play each other in a hand with the explicit intent of maximizing the chance of eliminating a third player will receive a warning. Repeat offenders risk having any prize money forfeited.

In confirmed cases, if he loses the hand, the all-in player will be refunded a ticket EQUAL to the value of the entered tournament.

Chip Dumping

Tournament chip dumping is defined as a situation where one player purposely loses chips to another player with the sole intent of increasing their combined chances of winning prize money. Chip Dumping will incur a permanent ban of all involved accounts and the forfeit of all the total value of prize money.

In cases of confirmed chip dumping, all REMAINING players in the event, at the time of the offence, will have the total value of the forfeited prize money split amongst them.

Co-op Play (multi-accounting)

Co-op play is defined as situations where one or more players enter a total of two or more accounts into a tournament (scheduled or sit-n-go) and are sharing, or attempting to share, information about hands or players between them. Sharing information includes playing the accounts from the same computer, using online messaging services or any other form of off- or online communication.

All Co-op play accounts will be permanently banned and risk, based on the Ongame Network multi-account policy, having their prize money and their entire bankroll ceased. In all cases of multi-account collusion we will also initiate a full investigation into related accounts. The individuals behind all caught accounts are not welcome to play on EuroPoker.com under any circumstances.

In cases of multi-account collusion, the forfeited prize money will be split amongst all players who entered the event in question.