Prohibited Program Policy
We recognize that people want to become better poker players so they can improve their performance at our tables. There are a number of techniques that can be used to achieve this goal, and we would like to be clear about what we support and think is acceptable.
First, players should note that education and experience are the strongest ways to develop a more successful game. We encourage this, and recommend worthwhile books for players interested in improving.
We also recognize that numerous software tools are available which promise to help players improve their game performance. After consultation with many of our players, including professional poker players and top poker industry experts, we have decided to clearly separate these programs into two categories: 1) software tools that provide a fair advantage to a player and are allowed; and 2) software tools that provide an unfair advantage to a player and are prohibited.
We both warn and promise players that we have a strict policy towards the use of prohibited programs. While there is a zero-tolerance policy in effect towards "poker bot" usage, collusion and other forms of cheating, we may allow players to continue playing if they stop using a prohibited program.
We reserve the right to close accounts, seize funds and ban players from playing on SITE for using prohibited programs or cheating.
We want to keep our games fair for everyone and will take necessary steps to ensure this.
First a word about Poker Bots
We believe that players who use automated "poker bot" programs to make decisions or take actions on their behalf in games are cheating. All players must be comfortable and secure that they are technologically equal in our card room. To ensure this, we have banned the use of these programs.
To be clear, players are prohibited from operating these programs or allowing these programs to operate while logged into their accounts. This prohibition includes all games, including tournaments and ring games, for all currencies, including real money and play money.
Only humans are permitted to play on our site. Artificially-intelligent programs, processes, applications and all other forms of software and hardware - including those commonly referred to as "Poker Bots" or "Auto Folders" - are prohibited from making game decisions or taking game action on our site, either under their own auspices or under the supervision of a human.
What is a fair advantage?
We believe that players who use automated "poker bot" programs to make decisions or take actions on their behalf in games are cheating. All players must be comfortable and secure that they are technologically equal in our card room. To ensure this, we have banned the use of these programs.
To be clear, players are prohibited from operating these programs or allowing these programs to operate while logged into their accounts. This prohibition includes all games, including tournaments and ring games, for all currencies, including real money and play money.
Only humans are permitted to play on our site. Artificially-intelligent programs, processes, applications and all other forms of software and hardware - including those commonly referred to as "Poker Bots" or "Auto Folders" - are prohibited from making game decisions or taking game action on our site, either under their own auspices or under the supervision of a human.
Acceptable Programs
Acceptable programs include, but are not limited to:
- GameTime+
- Holdem Inspector
- PokerAce Heads Up
- PokerOfficex
- PokerTracker
- PokerWeapon
- Texas Calculatem
Prohibited Programs
Prohibited programs include, but are not limited to:
- PokerEdge
- PokerProphecy
- PokiBot
- StarSpy
- WinHoldem
More Information
If you are considering using a program that is not on this list, please e-mail support with information about the program, including its name and a URL where we can find it. After we review it, we will make a decision about whether or not it is allowed.